We all surf the Internet a lot and it’s a really good experience but at times this experience is spoiled by webpage not available error. It is among the most commonly occurring internet errors and we all might have seen it at some point. It can occur when you are doing a Google search or maybe surfing the internet on your iPhone or Android smartphone. It feels really frustrating when this happens.
This error comes due to a variety of reasons primarily when there is a connectivity issue between your surfing devices such as Google Chrome or android/iPhone and the webserver of the website. There could be many reasons why the connectivity might not be good. It could happen when you might be hitting a wrong web address, maybe the cookies on your systems are not valid, there could be DNS server issues, or it might be that you forgot to enable proxy features in the Internet options settings and are still using a dead proxy.
This webpage not available errors could occur due to different reasons and solutions could vary when you are using different devices. So, let’s talk about each of them one by one in this post.
Also see – Download best free Google Chrome extensions.
Webpage Not Available – Google Chrome
Let’s start with Google Chrome. How to resolve the webpage not available error in google chrome? When you are unable to connect to the Internet using Google Chrome you will see a completely gray screen with a dinosaur cartoon. You can play that dinosaur game as well to have some fun, but let’s keep it for later.
Before moving forward, I would recommend you check your Internet connection and make sure that your Internet is working fine. If it does and the website is still not opening, then maybe you can try one of the methods mentioned below.
- See if you are entering the correct website address
- Make sure the DNS server address is correct or change it
- Renew or flush DNS
- Restart your router and computer
- Clear the Google Chrome browser cookies
Checking the Website Address is Correct
This might seem very basic to you but at times it happens that we do not enter the correct website address in Google chrome’s address bar. There is one or other letter here and there that misses our eye, and the website doesn’t open. Just double check your website address and see if it matches with the one you have. if you are unsure about the website URL it’s better to search Google with the name of the website and go to the website through Google search. This is particularly useful when you do not remember the extension of the website correctly like whether it is a “.com”, “.org” or “.info” website.
Change Your DNS Server Address
This is among the common causes because of which websites do not open and you see webpage not available error. To fix this you need to make sure that your DNS server address is working fine and if it isn’t then we can change it. By changing this IP address of our DNS, we are also changing the hostname as well as the ISP of our computer. Below are the steps that will guide you on how to change the DNS address to Google’s DNS address in your Windows operating system. Once you are done just restart your computer and try again.
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Step 1: Open “Network and Sharing Center” by clicking going to the bottom left corner of your windows screen. You can also search for it in the windows search box.
Step 2: Go to “Local Area Connection”.
Step 3: Go to “Properties” and select the “Internet Protocol Version 4”.
Step 4: Click the “properties” button again on the right and select the option which says “Use the following internet server addresses”.
Step 5: Enter the following address as shown above.
Preferred DNS server – 8. 8. 8. 8
Alternate DNS Server – 8. 8. 4. 4
Step 6: Check the box “Validate settings upon exit” and select “OK”.
Wait for the system to validate your settings and you are done. Restart your PC/laptop and check whether you are able to open your favorite website.
Flush the DNS Resolver Cache
Changes to your DNS server could also be the reason because of which the webpages are not available at times. So, deleting your old DNS information and generating a new one, kind of renewing your DNS server can help you resolve the issue as well. You can do that by following the steps below.
- First, go to the start menu option which is on the left-hand side corner of your windows screen.
- Go to the “command prompt” option, right-click on it and, select “Run as administrator”.
- Once the command prompt window opens, type “Ipconfig/flush DNS”.
- Press enter and let the command run.
- You will then see a message that says, “successfully flushed the DNS resolver cache”.
- This message implies that your DNS server settings are now renewed, and you can close the command prompt.
- Restart your PC/laptop to apply the changes.
Restart Router and Computer
This might again sound very basic but if your router is not working fine it can create internet connectivity issues. Restarting the router and your laptop/computer as well can help you resolve the error.
Clear Google Chrome Browser Cookies
Whenever you visit a website you might see they usually seek your permission and ask you to “Accept Cookies”.
These cookies are small text files that contain a small piece of information, something like your login credentials and history that help to recognize your computer. They are used by websites to identify when you revisit the website and improve your browsing experience. You can learn more about cookies here.
Though these cookies are there to do good at times these pieces of information can block your access to webpages and might leave you with a webpage not available error. To clear the cookies from your Google Chrome browser, follow these steps:
- Click the menu option, on the top right corner in Google Chrome.
- Select “Settings” and scroll below to go to the “Privacy and Security” section. You can also check out this option by using the right-hand side menu.
- In this section you will see a tab “Cookies and other site data”, select it.
- You will see the fifth option there says, “Clear cookies and site data when you close chrome”. Turn on this option and restart your chrome browser.
You should now be able to open the webpage that was throwing errors. You can follow the previous steps again and reverse the option if you want to retain website cookies.
Webpage Not Available Android
We saw how to resolve the error when you see it on your laptop/PC but what about android? Usually, these issues occur more frequently when you are using your android phones. Most of the things we mentioned above like checking the internet connectivity, clearing the cookies do apply to android OS as well. But if you still see the error try resetting the Access Point Name also known as APN, using the steps below.
- Go to “Settings” of your android phone, using the “Settings” icon on the home screen.
- Select “Sim cards and mobile networks”.
- Select your carrier.
- Go to “Access Point Names”.
- At the bottom, you will see a “Reset” option, tap it. It will restore your default APN settings.
- Take a step back and select “Mobile Networks” from the same section from where you select Access Point Names.
- Select your carrier from the available ones and that’s it.
This should fix your webpage not available android error.
How to Fix the Error Webpage Not Available on iPhone?
If you are using Apple iPhone, you might be either using Google Chrome or Safari browser. If you are using Google Chrome, you can follow the steps mentioned above. Like go to the settings and clear the cookies and browser history. The same can be done on the Safari web browser as well. You can follow the steps below to clear the history on Safari web browser and see if it resolves your issue.
- Choose the “Settings” option on your iPhone’s home screen.
- Select Safari app from the menu, it should lie below the Facetime app.
- Scroll down and you should see an option “Clear History and Website Data” in blue.
- Tap it and confirm to delete the website data.
This should resolve the error. If the problem still persists, do make sure you are connected to the internet, try enabling/disabling your Wifi. Try connecting to a different Wi-Fi network, see how to do it here.
You can also try to restart your iPhone and see if it helps.